This Privacy Policy covers the information we collect about you when you use our products or services, or otherwise interact with us (for example, by attending our premises or events or by communicating with us), unless a different policy is displayed. Rishiv Prabhakar, we and us refers to RISHIV PRABHAKAR PRODUCTION and any of our corporate affiliates.
This policy also explains your choices surrounding how we use information about you, which include how you can object to certain uses of information about you and how you can access and update certain information about you. If you do not agree with this policy, do not access or use our Services or interact with any other aspect of our business.
What information we collect about you
We collect information about you when you provide it to us, when you use our services, and when other sources provide it to us, as further described below.
Account and Profile Information : We collect information about you when you register for an account, create or modify your profile, set preferences, sign-up for or make purchases through the services. For example, you provide your contact information and, in some cases, billing information, when you register for the services. You also have the option of adding a display name, profile photo, job title, and other details to your profile information to be displayed in our services. We keep track of your preferences when you select settings within the services.
Content you provide through our websites : The services also include our websites owned or operated by us. We collect other content that you submit to these websites, which include social media or social networking websites operated by us. For example, you provide content to us when you provide feedback or when you participate in any interactive features, surveys, contests, promotions, sweepstakes, activities or events.
Information you provide through our support channels : The services also include our customer support, where you may choose to submit information regarding a problem you are experiencing with a service. Whether you designate yourself as a technical contact, open a support ticket, speak to one of our representatives directly or otherwise engage with our support team, you will be asked to provide contact information, a summary of the problem you are experiencing, and any other documentation, screenshots or information that would be helpful in resolving the issue.
Payment Information : We collect payment and billing information when you register for certain paid services. For example, we ask you to designate a billing representative, including name and contact information, upon registration. You might also provide payment information, such as payment card details, which we collect via secure payment processing services.
Device and Connection Information : We collect information about your computer, phone, tablet, or other devices you use to access the services. This device information includes your connection type and settings when you install, access, update, or use our services. We also collect information through your device about your operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data. We use your IP address and/or country preference in order to approximate your location to provide you with a better service experience. How much of this information we collect depends on the type and settings of the device you use to access the services. Server and data center service administrators can disable collection of this information via the administrator settings or prevent this information from being disclosed to us by blocking transmission at the local network level.
We receive information about you from other Service users, from third-party services, from our related companies, social media platforms, public databases, and from our business and channel partners. We may combine this information with information we collect through other means described above. This helps us to update and improve our records, identify new customers, create more personalized advertising and suggest services that may be of interest to you.
Production Partners : We work with a global network of partners who provide consulting, implementation, training and other services around our products. Some of these partners also help us to market and promote our services, generate leads for us, and resell our Services. We receive information from these partners, such as billing information, billing and technical contact information, company name, what services you have purchased or may be interested in, evaluation information you have provided, what events you have attended, and what country you are in.
Other Partners : We receive information about you and your activities on and off the Services from third-party partners, such as advertising and market research partners who provide us with information about your interest in and engagement with, our Services and online advertisements.
Third Party Providers : We may receive information about you from third party providers of business information and publicly available sources (like social media platforms), including physical mail addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), IP addresses and social media profiles, for the purposes of targeted advertising of products that may interest you, delivering personalized communications, event promotion, and profiling.
How we use information we collect
How we use the information we collect depends in part on which services you use, how you use them, and any preferences you have communicated to us. Below are the specific purposes for which we use the information we collect about you.
To provide the services and personalize your experience : We use information about you to provide the services to you, including to process transactions with you, authenticate you when you log in, provide customer support, and operate, maintain, and improve the services. For example, we use the name and picture you provide in your account to identify you to other service users. Our services also include tailored features that personalize your experience, enhance your productivity, and improve your ability to collaborate effectively with others by automatically analyzing the activities of your team to provide search results, activity feeds, notifications, connections and recommendations that are most relevant for you and your team. For example, we may use your stated job title and activity to return search results we think are relevant to your job function. We also use information about you to connect you with other team members seeking your subject matter expertise. We may use your email domain to infer your affiliation with a particular organization or industry to personalize the content and experience you receive on our websites. Where you use multiple Services, we combine information about you and your activities to provide an integrated experience, such as to allow you to find information from one Service while searching from another or to present relevant product information as you travel across our websites.
For research and development : We are always looking for ways to make our services smarter, faster, secure, integrated, and useful. We use information and collective learning (including feedback) about how people use our services to troubleshoot, to identify trends, usage, activity patterns, and areas for integration and to improve our services and to develop new products, features and technologies that benefit our users and the public. n new features with some users before rolling the feature out to all users.
Customer support : We use your information to resolve technical issues you encounter, to respond to your requests for assistance, to analyze crash information, and to repair and improve the Services. Where you give us express permission to do so, we disclose information to a third party expert for the purpose of responding to support-related requests.
For safety and security : We use information about you and your service use to verify accounts and activity, to detect, prevent, and respond to potential or actual security incidents and to monitor and protect against other malicious, deceptive, fraudulent or illegal activity, including violations of service policies.
To protect our legitimate business interests and legal rights : Where required by law or where we believe it is necessary to protect our legal rights, interests and the interests of others, we use information about you in connection with legal claims, compliance, regulatory, and audit functions, and disclosures in connection with the acquisition, merger or sale of a business.
With your consent : We use information about you where you have given us consent to do so for a specific purpose not listed above. For example, we may publish testimonials or featured customer stories to promote the services, with your permission.
